Shut up and listen! the truth about how to communicate at work / [electronic resource] :

• 作者： Theobald, Theo, 1957-
• 其他作者：
  • Cooper, Cary L.
  • Palgrave Connect (Online service)
• 出版： Basingstoke : Palgrave Macmillan
• 主題： Communication in management , Electronic books.
• ISBN： 9780230362987 (electronic bk.) 、 0230362982 (electronic bk.)
• FIND@SFXID: CGU
• 資料類型: 電子書
• 內容註: Includes bibliographical references and index. About the Authors -- Preface -- Introduction -- PART I: INSIGHT -- Revelations -- What Kind of Communicator Are You? -- PART II: HOW TO... -- Introduction -- The Truth about Reading -- The Truth about Writing -- Persuasion -- Writing - The Rules of the Tools -- Listening -- Talking -- Listening and Talking - The Rules of the Tools -- Feeling -- PART III: PLANNING FOR SUCCESS -- Planning -- Six Simple Strategies -- Appendix I: Further Recommended Reading -- Appendix II: List of Contributors -- Index. Originally published: London: Kogan Page, 2004.
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• 摘要註: Make sense of the communications explosion and increase your effectiveness in the workplace. Shut Up and Listen combines no-nonsense advice with insight into the latest tools from some leading opinion-formers. Master the art of the compelling message and discover how to apply it across the spectrum of communications channels. This revised and updated edition is packed with tips from experts in leading global companies like Saatchi & Saatchi, Nokia, BBC and Microsoft. There are opportunities to test your own abilities and build your skills through a series of practical applications.
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