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Conflict management
- 作者： Proksch, Stephan, author.
- 其他作者：
- 其他題名：
- Management for professionals.
- 出版： Cham : Springer International Publishing :Imprint: Springer
- 叢書名： Management for professionals,
- 主題： Conflict management. , Business and Management. , Human Resource Management. , Industrial, Organisational and Economic Psychology. , Organizational Studies, Economic Sociology.
- ISBN： 9783319318851 (electronic bk.) 、 9783319318837 (paper)
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FIND@SFXID:
CGU
- 資料類型: 電子書
- 內容註: Recognising and Resolving Conflicts -- Traditional Methods of Conflict Management -- Complementary Methods of Conflict Management -- Mediation -- Mediation Techniques -- Questioning Techniques -- Conflict Prevention -- Setting up an Internal Company Conflict Management System -- Establishment of Mediation Facilities within an Enterprise: Two Case Studies -- Check Lists, Mediation Agreement, Codes of Conduct.
- 摘要註: This book draws on a wide range of practical examples to describe how conflicts within organisations are traditionally managed and the complementary conflict management methods that can be employed. Stephan Proksch clearly explains these innovative methods and their potential applications. The central focus is on mediation as an effective form of conflict resolution. Discussion and questioning techniques as conflict management tools are explained in simple and concise terms.
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讀者標籤：
- 系統號： 005366558 | 機讀編目格式
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