Making IT lean applying lean practices to the work of IT / [electronic resource] :

• 作者： Williams, Howard.
• 其他作者：
  • Duray, Rebecca.
• 出版： Boca Raton, FL : CRC Press
• 主題： Software engineering--Management. , Information technology--Management. , Electronic data processing departments--Management. , Computer software--Development--Cost control. , Lean manufacturing.
• ISBN： 9781439876039 (electronic bk.) 、 1439876037 (electronic bk.)
• FIND@SFXID: CGU
• 資料類型: 電子書
• 內容註: Includes bibliographical references and index. Preface -- Introduction -- The work of IT -- The OM perspective -- The lean improvement model -- Lean problem solving : identifying and understanding problems -- Lean problem solving : identifying and managing solutions -- Lean IT service management -- Implementing and sustaining lean IT improvements -- Looking at lean IT -- Index.
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