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TQM engineering handbook
- 作者: Stamatis, D. H., 1947-
- 其他題名:
- Quality and reliability ;
- 出版: New York : Marcel Dekker
- 叢書名: Quality and reliability ;52
- 主題: Quality Control , Total quality managment
- ISBN: 082470083X (hc : alk. paper)
- 資料類型: 圖書
- 內容註: Includes bibliographical references and index
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讀者標籤:
- 系統號: 005202517 | 機讀編目格式
館藏資訊
Offering a model, an implementing strategy, as well as traditional and nontraditional methods for the successful enhancement and maintenance of quality, this work establishes a rationale for the continuation of Total Quality Management (TQM) in all organizations. It considers leading quality-related topics, such as unusual charts, supplier-organization-customer relationships, customer needs and expectations, instructional design, adult learning, advanced quality planning, and reliability.
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