Analyzing and theorizing the dynamics of the workplace incivility crisis

• 作者： Leiter, Michael
• 其他題名：
  • Springerbriefs in psychology,
• 出版： Heidelberg ;New York : Springer
• 叢書名： Springerbriefs in psychology,
• 主題： Psychology, Industrial , Work environment--Psychological aspects. , Work environment--Social aspects. , Courtesy in the workplace. , Interpersonal conflict--Prevention.
• ISBN： 9789400755703 (pbk.): US$44.03 、 9400755708 (pbk.) 、 9789400755710 (eBook)
• 資料類型: 圖書
• 內容註: Includes bibliographical references. The current crisis -- Forms of workplace mistreatment -- Causes and consequences of workplace mistreatment -- Taking action to address workplace incivility -- Civility, respect, and engagement (CREW) in the workplace at the Veterans Health Administration -- The impact of CREW -- Conclusions.
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