Essentials for the improvement of healthcare using Lean & Six Sigma [electronic resource]

• 作者： Stamatis, D. H., 1947-
• 出版： Boca Raton :New York : CRC Press ;Productivity Press
• 主題： Medical care--Quality control , Six sigma (Quality control standard) , Quality Assurance, Health Care--organization & administration--United States. , Delivery of Health Care--standards--United States. , Efficiency, Organizational--United States. , Outcome and Process Assessment (Health Care)--methods--United States. , Quality Assurance, Health Care--methods--United States. , Electronic books.
• ISBN： 9781439846025 (electronic bk.) 、 1439846022 (electronic bk.)
• FIND@SFXID: CGU
• 資料類型: 電子書
• 內容註: Includes bibliographical references (p. 419-426).
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• 摘要註: "By using theories of Six Sigma and Lean methodology, this text presents solutions to fundamental problems in healthcare. This text breaks the system down into three fundamental areas: primary care, hospitals, and managed care. The author identifies the four critical issues that affect healthcare as it relates to efficiency and cost by addressing the specific issues. The book discusses the application of IT in healthcare as a tool of improvement, and how to select the best project for improvement. The author also includes a discussion of ISO and the Malcolm Baldridge award. Case studies are included to illustrate successes"--Provided by publisher.
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