Exploring services science 6th International Conference, IESS 2015, Porto, Portugal, February 4-6, 2015 : proceedings / [electronic resource] :

• 作者： International Conferences on Exploring Service Science (6th : 2015 : Porto, Portugal)
• 其他作者：
  • Novoa, Henriqueta.
  • Dragoicea, Monica.
  • SpringerLink (Online service)
• 其他題名：
  • IESS 2015
  • Lecture Notes in Business Information Processing,
• 出版： Cham : Springer International Publishing :Imprint: Springer
• 叢書名： Lecture Notes in Business Information Processing,201
• 主題： Computer science--Congresses. , Management--Data processing--Congresses , Business--Data processing--Congresses. , Economics/Management Science. , Services. , Information Systems Applications (incl. Internet) , IT in Business. , Software engineering , Computer Appl. in Administrative Data Processing.
• ISBN： 9783319149806 (electronic bk.) 、 9783319149790 (paper)
• FIND@SFXID: CGU
• 資料類型: 電子書
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• 摘要註: This book contains the refereed proceedings of the 6th International Conference on Exploring Service Science (IESS), held in Porto, Portugal, in February 2015. Service science constitutes an interdisciplinary approach to systematic innovation in service systems, integrating managerial, social, legal, and engineering aspects to address the theoretical and practical challenges of the service industry and its economy. The 27 full papers accepted for IESS were selected from 69 submissions. The papers consider the topics service innovation, service exploration, service design, IT-based service engineering, and service sustainability.
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